Civilization 7 has hit the market, and while it boasts a 'mixed' user review rating on Steam, Take-Two's CEO, Strauss Zelnick, remains optimistic that the game's dedicated fanbase will grow to appreciate it. The latest installment from Firaxis, available initially to those who opted for advanced access, has drawn criticism primarily from the game's more hardcore followers. They've expressed dissatisfaction with the user interface, the limited variety of maps, and the absence of features that have become staples in previous entries of the series.
Responding to the feedback, Firaxis has committed to enhancing the UI, introducing team-based multiplayer options, and increasing the diversity of map types, among other improvements. In an interview with IGN before the release of third-quarter financial results, Zelnick acknowledged the negative feedback, including a particularly low 2/5 rating from Eurogamer. However, he pointed out the game's solid Metacritic score of 81 and highlighted over 20 press reviews scoring above 90, indicating a generally positive critical reception.
Zelnick believes that as players spend more time with Civilization 7, their sentiment will improve. He noted that with each new Civilization release, the development team pushes boundaries, and the initial apprehension among the "legacy Civ audience" often turns into appreciation as they explore the game's innovations. He specifically mentioned the unique Age Transition system in Civilization 7, which sees players progressing through Antiquity, Exploration, and Modern Ages, selecting new civilizations and legacies at each transition, a feature unprecedented in the series' history.
While Zelnick remains confident in the game's future, Firaxis faces the immediate challenge of improving the game's reception on Steam. A game's user review rating on this platform is not only a public reflection of player sentiment but also impacts its visibility and success on Valve's marketplace. As Firaxis works to address the concerns raised by players, the hope is that the dedicated Civilization community will come to embrace the changes and innovations introduced in Civilization 7.

Zelnick believes Civ fans will come to love Civ 7. Photographer: Jeenah Moon/Bloomberg via Getty Images.