Application Description

Manage your o2 account anytime, anywhere with the award-winning Mein o2 app!

Access key services and benefits for both prepaid and contract customers. Business customers can use the dedicated o2 Business App.

Mein o2 App Features:

Contract Customers:

• Usage Monitoring: Track data, calls, and SMS usage at home and abroad – even with a home screen widget.
• Tariff Management: View tariff details, add options, and manage your plan.
• Account Management: Update your personal information conveniently.
• Billing: Access invoices and detailed bills.
• SIM & Contract Services: Manage SIM cards, eSIMs, number portability, third-party services, and more.
• Network Status: Check network coverage and report outages.
• Loyalty Program: Enjoy exclusive monthly benefits with the Priority loyalty program.

Prepaid Customers:

• Usage Monitoring: Track data, minutes, and SMS usage.
• Account Management: View your balance, top up credit, and change your plan.
• Tariff Management: Change your tariff or add options.
• Account Management: Update your personal information.
• Network Status: Check network coverage.

My Handy Customers:

• Contract Details: View your My Handy contract information.
• Billing: Access digital invoices.
• Installment Plan: Track your installment plan progress.
• Early Payment: Make early payments.

Important Notes:

• Mein o2 is for o2 private customers. Business customers should use the o2 Business App.
• Alice Mobile and third-party provider accounts are not supported.
• The app relies on Telefónica Germany's online services. Service availability is not guaranteed. An o2online.de account is required.

Productivity