Application Description

Experience the ultimate in smart and secure travel with the newly launched FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). This innovative app is designed to ensure your traveler's rights are always protected, enhancing your overall travel experience.

Getting started with FlySmart is effortless. Simply create a consumer account by entering your email address, name, and phone number**. With just a few taps, you'll have peace of mind knowing that your rights are safeguarded and accessible right from your smartphone*.

Once registered, the FlySmart app empowers you to easily lodge complaints* directly with MAVCOM regarding any flight-related service issues, non-compliance, or violations you encounter during your air travel. You can enhance your complaint by instantly capturing photos and attaching relevant documents, making your case stronger. Stay informed with real-time updates as your complaints progress from submission to resolution, and monitor their status through the convenient Case History list.

Keep yourself informed with the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant events, all delivered directly to your FlySmart app. With quick links to both the FlySmart website and Facebook page within the app, you'll have instant access to comprehensive travelers' rights information at your fingertips*.

Don't wait—download and install the FlySmart mobile app today to start traveling smarter and more securely with FlySmart!

*An internet connection is required at all times.

**Your personal data will solely be used for MAVCOM's complaints management purposes.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional Features

• Travel Advisory
• Know Your Rights
• Account Deletion
• Refund Process

2) Bug Fixes

3) Design Improvements

Travel & Local